PACFA sets high standards of ethical conduct for the counselling and psychotherapy profession. This supports the ethical practice of counsellors and psychotherapists and helps to protect the public from harm.
PACFA members, including practitioners, affiliates, students, educators, trainers and researchers, are required to work to the PACFA Code of Ethics 2017. PACFA Member Associations registrants are also required to abide by the Code of Ethics of any PACFA Member Associations to which they belong.
PACFA and its Member Associations have complaints handling processes where there are concerns that the ethics standards have not been met. Practitioners are held accountable for any breaches of the relevant codes of ethics.
See information on how to make a complaint. All complaints are heard in accordance with PACFA’s Professional Conduct Procedures 2020.
PACFA’s ethical standards are implemented and reviewed by the PACFA Ethics Committee.
PACFA also provides training in ethics and ethical practice to support practitioners and to maintain high ethical standards.