Please note: This session engages with themes of torture, trauma, and human rights violations. We acknowledge the lived experiences of those from refugee and asylum seeker backgrounds and approach this content with care and respect.
The session will draw upon the experiences of a multidisciplinary health team at Companion House, a Canberra refugee health (medical and counselling) service. It will explore the role of empathy, reflect on the impact of the refugee experience, break down the stages of the refugee journey, consider the impact of Australia's humanitarian program, share a framework for trauma recovery, and reflect on the clinician's own emotional reactions. The session will include case studies, narratives and statistical data.
Learning outcomes:
Participants will:
- Deepen their understanding of the diverse contexts of refugee experience.
- Develop understandings of current settlement processes on the lives of people from refugee background.
- Enhance knowledge about trauma recovery, particularly in a refugee context.
Who is this event for?
This event is for clinicians who support, or work with, people from migrant, refugee and trauma backgrounds.
Event Details
Date: Wednesday 22 July 2026
Time: 6:00pm – 8:00pm (AEST)
Location: Online via Zoom
Please check your time zone to avoid disappointment
Recording provided to all registrants
Presenter: Glen Flanagan
Glen Flanagan has been the team leader of Training and Community Development at Companion House for 17 years. Companion House is a health service supporting refugees, asylum seekers and survivors of torture and trauma in Canberra with medical, counselling, case work and community development services.
Glen has run support groups for people from refugee background covering topics including pain management, wellbeing, managing chronic health conditions, sexuality and LGBTIQ+ issues, men's groups, and youth and family issues, as well as individual support. He also presents training sessions for health and community services on refugee and trauma issues.
Before this, he worked for 9 years at Positive Life NSW, an advocacy group for people living with HIV, organising discussion and support groups on new diagnoses, treatments, sexuality and relationships, and editing Talkabout magazine. Prior to this he worked as a teacher for 15 years in Australia and the UK, primarily with students from refugee backgrounds.
* Please note that presenter bios are prepared by the presenters and are shared as provided without modification. They reflect each presenter's own professional journey and perspective.
CPD
Attending this webinar counts as 2 hours of Category A CPD (Continuing Professional Development). Watching a recording of this webinar, which will be provided to registrants, can be used towards 2 hours of Category B CPD.
You must attend 75% of a webinar to receive a CPD certificate for Category A CPD.
Ticket Prices
PACFA Members: $35.00 + GST ($38.50)
Student Members: $25.00 + GST ($27.50)
Non-Members: $50.00 + GST ($55.00)
What to Expect After You Register
Once registered, your personal Zoom link will be dispatched directly to you via email from Zoom within 1 hour of registration and 1 hour prior to the event. Please keep an eye on your inbox for an email from Zoom ([email protected]). All future correspondence pertaining to this event, including event recordings, will be communicated through the PACFA email address ([email protected]). To ensure a seamless experience, we recommend adding both email addresses to your safe sender list to prevent missed communications.
Alternatively, you can find the Zoom link if you log into your account under the "My events" tab.
Event Cancellations
Customers seeking to cancel their registration more than 5 working days (for courses) and 48 hours (for webinars) prior to the event date may request a credit to be applied to their account. Cancellations must be made in writing to [email protected]. Cancellations made with less notice than this are non-refundable or exchangeable. Credits are valid for up to a year from the purchase date. This policy is at PACFA's discretion and may change.