Updates for counselling and psychotherapy during Covid 

Last updated 21/12/2021

Looking for information on vaccinations? Visit our vaccination FAQs. 



Workers can continue to work from home via telehealth but are permitted to return to their workplace if they wish. 

Check-ins are only required at certain venues, and most premises in NSW are now open to everyone, regardless of whether you are fully vaccinated or not. View the NSW government website for more information.

All people over the age of 12 must wear a face mask: 

  • in indoor areas (e.g. while shopping, when at a library) 
  • in indoor areas of common property of apartment buildings 
  • at a public transport waiting area  
  • while on public transport (including in taxis and rideshare services)
  • on an aircraft when the aircraft is flying above NSW and in the airport.

From 12 January 2021, if you test positive for COVID-19 from a rapid antigen test (RAT), you must register your test result with Service NSW. 

 For the latest Covid information, visit COVID19 NSW Rules or call 13 77 88.


Workers are encouraged to work from home if possible.

All workplaces must have a COVID-Safe plan, and keep records of people attending the workplace via the Vic Gov QR code check-in. Hand hygiene measures (such as having hand washing facilities and/or hand santiser readily available within the workplace) are recommended. 

Masks must be worn indoors by everyone aged 8 and above, and are recommended where physically distancing is not possible.

If you test positive for Covid-19 via a rapid antigen test, you should report the result, either by phoning 1800 675 398 or fill in the online form. 

View the Victorian Roadmap.

For the latest information visit Coronavirus (COVID-19) Victoria | Coronavirus Victoria or call the 24/7 COVID-19 hotline: 1800 675 398.


South Australia 

South Australia is currently operating under Level 1 restrictions.

All health care services are required to operate COVIDSAfe check-in procedures, which includes having a COVID safe plan.

 Masks (covering the mouth and nose) are required in health care services, high risk settings such as aged care, indoor fitness facilities, and shared indoor public places, except where a valid exemption applies.

For the latest information and full details please visit the SA government Covid Restrictions page or call 1800 253 787 (9am - 5pm, 7 days per week).



All health care is now open with appropriate COVID Safe measures. Due to the ACT's high level of vaccination, proof of vaccination is not required.

COVID-safe measures include:

  • Maintain good hand hygiene
  • Keep socially distanced
  • Use COVID check in measures (businesses and venues must be registered for and using the CBR check-in app)
  • Check exposure locations frequently
  • Stay home if you feel unwell
  •  Masks must be carried at all times, and worn in high-risk settings

For the latest information visit the ACT Government's website or call (02) 6207 7244.


Northern Territory

The Territory Check-In App is mandatory for all businesses, organisations and places. All businesses must lodge a COVID19 safety plan.

You must maintain good hand hygiene and cleaning procedures. 
Face masks must be worn outside and in workplaces when you are unable to physically distance.
 For more information visit the Northern Territory government's website or call 1800 490 484.



Businesses in Queensland must have a COVID19 safety plan and use QR code check ins. Masks must be worn in health care settings - for full details on mask wearing, visit the QLD Government website.

It is recommend that you should carry a mask with so that if you are in a situation where you may not be able to maintain physical distancing, you have some added protection.

For further information visit the QLD health website or call 13 42 68.


 Western Australia

The following general rules apply:

- practise physical distancing (keep at least 1.5 metres or two arms lengths from each other)

- practise good personal hygiene (wash hands often with soap and water, or hand sanitiser and cover coughs and sneezes with a tissue or use your elbow)

- stay home if unwell and if you are experiencing flu-like symptoms get tested for COVID-19

- businesses are encouraged to set up the SafeWA check-in system

- wear a face mask in certain settings



Businesses must use the Check-in TAS app to record the contact details of people visiting their premises. 

Masks are mandatory in health and aged care facilities, and from 12.01am Tuesday 21 December 2021 face masks must be worn by everyone aged 12 and over when in public indoor settings in Tasmania.