Managing Difficult Conversations

Difficult conversations can be uncomfortable.
In this online workshop you will learn how to apply skills to prepare for difficult conversations, and strategies to help you to manage your emotions and support others in the conversation.
This workshop will also explore and unpack effective communication skills and common conflict management styles.

About the presenters

Lilia Szarski is a clinical supervisor and experienced trainer at Relationships Australia Victoria and a qualified, registered psychologist. She is also a member of the Australian Psychological Society, International Association of Family and Conciliation Courts, and the International Association of Applied Psychologists.

This course counts towards 3 hours of category A CPD. 

For more information and to register, please see here.